I'll entertain and seek to prove that theory. Step 4: Select Adobe Acrobat Reader DC processes then right-click on the. Perhaps AdobeARM.exe needs local admin to perform its update task. Step 3: On the pop up window, Click processes tab. Has anyone here ever encountered this phenomenon, and what did you do to solve it?Īfterthought: As I write this, it occurs that perhaps the problem is the scheduled task running under the user's context (INTERACTIVE) - About 90% of users don't have local admin rights. They think we should be trying harder to find the reason why 90% just don't update - I can find no evidence of literature for such, nothing to point me in a valid direction. Very little work, but some parties still complain it's not fully zero-touch, and the app has its own zero-touch auto-updater. I get around this by using PDQ Deploy to push out the new version - Which requires me to download the new version and release the deployment. Most of what's true for one machine is the same as the next. Really? We have SOEs applied and a high level of software and hardware standardisation. People have told me "we must have something on our network" blocking it. I could accept this better if 10% of my machines didn't work. In this scenario, they definitely have the old version, and I know there's a new version - All the task does is run AdobeARM.exe, which it does successfully, and yet. If I remote onto a machine with a previous version and an update has just released, I can manually run the task, and it works exactly as expected - Within minutes, the new version is evident upon running Reader.įor the other 90% (rough figures), this inexplicably does nothing. For instance, updates fix bugs that make your Adobe Reader or your Adobe Sign crash. It runs the task under the user's context (INTERACTIVE), and executes "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" at user logon, and at 11am each day.įor 10% of my machines, this works just fine. I had Win10 when I installed CS4, and Acrobat 9 worked flawlessly. It does this by creating a Windows scheduled task upon installation, called "Adobe Acrobat Update Task". Once in the application manager, search for the entry Adobe Acrobat Reader DC. 1000 computer network are not automatically updating Acrobat Reader (free).ĪFAIK, Adobe Reader automatically downloads and installs updates in a truly seamless manner - In theory, a zero-touch approach for administrators. Press Windows R, type appwiz.cpl in the dialogue box and press Enter.
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